The purpose and objective of the Caterpillar Dealer Service Technician Program is to prepare candidates for entry level positions in Caterpillar dealerships as service technicians. Students who complete the program will have the appropriate skills in Caterpillar products, systems, and technologies to assure their success as a Dealer Service Technician.

The Dealer Support Department of Caterpillar developed the Dealer Service Technician Program. The program requires a partnership between Caterpillar, Caterpillar Dealers, and selected colleges. The program also requires a commitment by all three partners to assure program success. Caterpillar retains ownership of all curriculum materials and determines where and how these materials will be used.

The Caterpillar Dealer Service Technician Program is a two-year program culminating in an Associate of Applied Science degree. The Caterpillar Dealer Service Technician curriculum consists of five semesters and operates on an eight-week block pattern. Typically, a college semester is 16- weeks long. However, the Caterpillar Dealer Service Technician program breaks each semester into eight-week blocks. The first eight-weeks are spent in the classroom and laboratory, followed by eight-weeks of paid internship. The summer between the two years, the student is required to complete general education courses required of all Associate of Applied Science degree candidates. The curriculum is dedicated as Caterpillar specific and is differentiated from other industry-wide programs offered at the college. The paid internships allow the student to quickly apply what they have learned in the classroom while earning money to pay for the incidental fees, books, and tools required by the program. Financial aid is also available.

Caterpillar
Dealer Service Technician Program
Curriculum Course Sequence